We’ll help set things right.
Whether a guest link went astray or a dinner plan will not sync, include the smallest useful amount of detail and we’ll help you find a calm next step.
Contact Hostwelly
Email support@hostwelly.com. Include the request reference shown in an error, if you have one. Please do not email invitation links, access tokens, Apple credentials, or private guest notes.
An RSVP link no longer opens
Invitation links may expire or be revoked. Ask the host to create and share a fresh personal link. Support will never ask you to reveal the full link.
Your plan is available offline
The native app keeps its local plan usable when connectivity changes. Leave the app installed and avoid clearing its data while a sync issue is being investigated.
Account deletion
You can delete your account from account settings in the app. Cloud records associated with households you own are removed as part of that request. If you cannot access the app, contact support from the address associated with your account.
Security or privacy
Use the same address for a security concern or privacy request and make the subject clear. Do not send live credentials or private guest information.